KREEB HUNT TERMS AND CONDITIONS
EFFECTIVE DATE: 2nd November 2026 Last Update: 26th October 2026 WEBSITE: https://www.kreebhunt.com BUSINESS: Kreeb Hunt CAC REGISTRATION NUMBER: RC 9842569 CONTACT EMAIL: admin@kreebhunt.com
1. INTRODUCTION AND ACCEPTANCE
Welcome to Kreeb Hunt (“Kreeb Hunt,” “we,” “us,” or “our”), a real-estate platform designed to connect property seekers with property owners, landlords, property managers, real-estate agents, and other service providers, including artisans.
By accessing or using our website, creating an account, publishing a listing, contacting a user, booking an inspection, or making a payment through our platform, you agree to these Terms and Conditions.
If you do not agree with these Terms, do not use the relevant services on the platform.
2. ELIGIBILITY AND ACCOUNTS
Users must provide accurate, current, and complete information when registering or using Kreeb Hunt.
You are responsible for keeping your account credentials secure and for activity carried out through your account. Notify us promptly if you suspect unauthorised access.
We may request information or documents reasonably necessary to verify identity, prevent fraud, investigate complaints, or comply with applicable law.
3. PLATFORM AND SERVICES
Kreeb Hunt may provide tools for users to:
- Browse, advertise, rent, buy, or sell properties. - Find short-let accommodation and other property-related services. - Contact landlords, property owners, agents, and property managers. - Find and engage artisans or other service providers. - Request property inspections and make eligible payments through supported payment methods. - Submit complaints, request refunds, or communicate about transactions.
Features, eligibility requirements, and payment options may vary. A listing or enquiry does not guarantee that a property or service remains available.
4. LISTING AND FEES
Property listings on Kreeb Hunt are currently free, subject to platform rules and any clearly disclosed changes to the service.
Free listing does not mean that every transaction or service is free. Agency fees, inspection commitment fees, artisan charges, payment processing charges, taxes, and other applicable charges must be disclosed before the user commits to a transaction.
We will not treat a fee as accepted solely because it appears in these Terms; applicable fees must also be communicated clearly at the relevant point of booking or payment.
5. PROPERTY OWNERS, LANDLORDS, AGENTS AND PROPERTY MANAGERS
Anyone publishing or managing a property listing must have the authority to advertise the property and must provide accurate information about its price, location, availability, condition, permitted use, and material restrictions.
Property owners, landlords, agents, and property managers must not:
- Publish false, misleading, duplicate, or unauthorised listings. - Misrepresent their identity, role, authority, or relationship to a property. - Conceal material information about the property or transaction. - Request undisclosed payments or bypass agreed platform charges. - Harass, threaten, defraud, or discriminate unlawfully against other users. - Misuse personal information obtained through the platform.
Users must promptly update or remove listings that are no longer available or accurate.
6. IDENTITY CHECKS AND PROPERTY VERIFICATIONS
Kreeb Hunt may use third-party verification providers to check an agent’s or other user’s identity.
An identity check does not, by itself, establish that a person owns a property, has authority to let or sell it, or holds valid title documents.
Unless Kreeb Hunt expressly confirms otherwise in writing for a particular service, **Kreeb Hunt does not guarantee the authenticity, ownership, title, legal status, structural condition, availability, or suitability of a listed property**.
Before paying a deposit, rent, purchase price, or other substantial amount, users should independently verify the owner’s authority, relevant title and property documents, outstanding encumbrances, property condition, and any other matter material to the transaction. Seek advice from a qualified Nigerian property lawyer or other appropriate professional where necessary.
Identity checks and listing moderation do not eliminate the risk of fraud.
7. PROPERTY INSPECTIONS AND ₦10,000 COMMITMENT FEE
Where applicable, a customer may be required to pay a **₦10,000 commitment fee** before a physical property inspection is arranged. The amount, purpose, and applicable terms must be shown before payment.
If the customer proceeds with the property transaction, the ₦10,000 commitment fee will be credited against the agreed property price at final payment. It is not intended to be an additional charge on top of that price.
If the customer independently decides not to proceed after the inspection has been provided, the commitment fee is non-refundable, subject to applicable law and the exceptions below.
If Kreeb Hunt or its service provider cancels the inspection, the property is unavailable, the inspection is not provided, or the customer cannot reasonably receive the booked service for reasons not caused by the customer, Kreeb Hunt will review the circumstances and provide an appropriate rescheduling or refund remedy.
The commitment fee must be accounted for separately from the agency fees described below. It must not be counted twice or treated as an agency fee.
8. AGENCY FEES
Unless a different arrangement is expressly disclosed and accepted before the transaction, the agency-fee structure is:
- CUSTOMER FEE: 5% of the agreed property price, payable by the customer. - OWNER FEE: A separate 5% of the agreed property price, payable by the property owner, landlord, seller, or other responsible principal as applicable.
The combined agency fees are therefore 10% of the agreed property price, but the two 5% fees are separate obligations and must be disclosed separately.
For example, on a property price of ₦1,000,000, the customer’s 5% fee is ₦50,000 and the owner’s 5% fee is ₦50,000.
The listing agent and Kreeb Hunt will share agency-fee revenue according to the applicable written agreement and the allocation disclosed before the transaction. The intended commercial arrangement is a 50/50 split between the listing agent and Kreeb Hunt. The applicable agreement must specify how this split is calculated, including how refunds, chargebacks, taxes, and payment-processing costs are treated.
Before a customer pays, the checkout must identify the property price, the customer’s agency fee, the commitment-fee credit, any other charges, and the total amount payable. The owner’s separate agency fee and its collection method must be disclosed to the owner in writing.
The owner’s agency fee may be collected separately or deducted from the owner’s proceeds only where the owner has expressly agreed to that method in writing and the deduction is shown in the transaction statement.
9. AGENCY FEE- REFUND POLICY: 48-Hour Review Period
A customer may request a refund of the agency fee paid by that customer within **48 hours of the relevant payment**, using the designated refund process or contacting Kreeb Hunt through its published support channel.
The intended policy is to return the entire agency fee paid by the customer when a valid request is made within that period, subject to verification of the transaction and applicable law. Any refund conditions must be displayed before payment.
The 48-hour period begins at the timestamp recorded for the relevant successful payment. Kreeb Hunt should provide a receipt or confirmation showing the payment time and the deadline for submitting a request.
A request must be acknowledged and reviewed promptly. The refund policy must state the expected processing period, the information needed to assess a request, and the payment method through which the refund will be returned. A payment provider or bank may take additional time to process a completed refund.
If the property owner has already received the property price, that fact does not by itself eliminate the customer’s rights concerning the agency fee paid by the customer. Kreeb Hunt must operate a payment and refund process capable of meeting the published policy.
The treatment of the owner’s separate 5% agency fee must be set out in the owner agreement. It must not be described as money paid by the customer unless it was in fact charged to the customer.
This section does not remove any additional refund or remedy required by applicable law.
10. PROPERTY PAYMENT AND PAYMENT PROCESSING
The parties must be shown a clear payment breakdown before they authorise a transaction.
Where Kreeb Hunt facilitates payment, the platform will use the payment method and distribution process supported by its appointed payment provider. The payment receipt or transaction statement should identify, as applicable:
- The agreed property price. - The customer’s agency fee. - The owner’s agency fee and how it is collected. - Any commitment-fee credit. - Applicable payment charges. - Amounts payable to the owner, listing agent, and Kreeb Hunt. - Any amount subject to a refund or review process.
Kreeb Hunt must not advertise funds as being held in escrow, automatically split, or automatically released unless the actual payment-provider arrangement supports that function and the arrangement has been tested.
Where a property payment is paid directly to the owner, Kreeb Hunt is not the recipient of that payment and cannot promise to reverse it unilaterally. Any refund of money paid directly to an owner must be addressed under the parties’ agreement and applicable law.
Where payment is processed through a gateway, refunds, chargebacks, failed payments, settlement delays, and disputes are subject to the gateway’s applicable rules as well as these Terms and applicable law.
11. DIRECT PROPERTY CONTRACTS
The customer and the property owner or authorised property manager are the parties to the property rental, lease, purchase, or sale agreement unless a separate written agreement expressly provides otherwise.
Kreeb Hunt is not automatically a party to the property contract merely because it lists the property, introduces the parties, facilitates an inspection, or processes a payment.
The customer and owner are responsible for reviewing and signing the relevant transaction documents, confirming the agreed price and terms, and obtaining independent legal advice where appropriate.
Kreeb Hunt’s separate obligations concerning its own services, fees, inspections, payment processing, verification representations, and complaint handling remain subject to these Terms and applicable law.
12. ARTISANS AND OTHER SERVICE PROVIDERS
Artisans and other service providers must provide accurate details about their identity, qualifications, experience, prices, availability, and the services they offer.
Customers should agree the work scope, materials, timing, total price, completion criteria, and any warranty directly with the artisan before work begins.
Where Kreeb Hunt facilitates artisan payments, the applicable checkout or service agreement must explain whether funds are collected or held through an authorised payment provider, when a release or refund can be requested, how complaints are investigated, and how a disputed payment is handled.
Kreeb Hunt may review complaints and relevant evidence, including messages, receipts, photographs, and work records. A decision under the platform’s complaint process does not prevent a user from pursuing any legal remedy available to them.
Kreeb Hunt does not guarantee the workmanship, safety, or outcome of every third-party service unless it expressly undertakes that responsibility in writing.
13. PROHIBITED CONDUCT
Users must not use Kreeb Hunt to commit fraud, impersonate another person, publish unlawful or misleading content, manipulate reviews, misuse verification systems, harass other users, evade agreed fees, or engage in any unlawful activity.
Users must not upload malicious software, attempt unauthorised access, interfere with platform security, or collect personal data from other users without an appropriate lawful basis.
We may investigate suspected misuse and take proportionate action where permitted by law.
14. REVIEWS, MESSAGES, USER CONTENTS
Users are responsible for the content they publish or send through Kreeb Hunt and must ensure it is lawful, accurate, and not misleading or abusive.
By submitting content, users grant Kreeb Hunt permission to host, display, and use that content as reasonably necessary to operate, secure, promote, and improve the platform, subject to applicable law and the user’s rights.
Users must not submit content that infringes another person’s intellectual property, privacy, or other legal rights.
15. THIRD-PARTY PROVIDERS AND EXTERNAL LINKS
Kreeb Hunt may rely on third parties for identity verification, payment processing, communications, hosting, analytics, or other services.
Third-party services may have their own terms, privacy notices, processing times, and limitations. Kreeb Hunt will not claim that a third party provides a capability or protection that has not been confirmed.
External websites and services are not controlled by Kreeb Hunt. Users should review their applicable terms and privacy notices.
16. COMPLAINTS AND DISPUTE RESOLUTIONS
Users should first report transaction-related complaints to Kreeb Hunt through the published support channel, supplying the transaction reference, relevant communications, receipts, and other supporting information.
Kreeb Hunt may request information from the parties, review available evidence, and communicate a decision under its platform policies. Any applicable complaint or refund timelines must be communicated clearly.
Kreeb Hunt cannot guarantee that every disagreement between a customer and a property owner, property manager, agent, or artisan will be resolved through the platform.
Nothing in this section prevents a user from approaching a competent regulator, consumer-protection authority, law-enforcement agency, or court where appropriate.
17. ACCOUNT SUSPENSION AND TERMINATION
Kreeb Hunt may restrict, suspend, or terminate an account where there are reasonable grounds to suspect fraud, unlawful conduct, serious misrepresentation, repeated abuse, security risks, non-payment of agreed charges, or a material breach of these Terms.
Where appropriate and legally permissible, we will notify the affected user of the reason and any available review process. We may take urgent action without prior notice where necessary to protect users, evidence, funds, or platform security.
Suspension or termination does not remove payment, refund, privacy, or other obligations that arose before termination.
18. PRIVACY AND PERSONAL INFORMATION
Kreeb Hunt processes personal information in accordance with its Privacy Policy and applicable Nigerian data-protection law.
Personal information may be used where necessary to operate accounts, facilitate enquiries and transactions, conduct identity checks, process payments, investigate complaints, prevent fraud, and meet legal obligations.
Where third-party verification or payment services are used, relevant information may be shared with those providers for the disclosed purpose and on an appropriate lawful basis.
Users should consult the Privacy Policy for further information about the data collected, the purposes and lawful bases of processing, data sharing, retention, security, and their rights.
19. INTELLECTUAL PROPERTY
Unless otherwise stated, Kreeb Hunt’s website, branding, logos, software, design, and original content are owned by or licensed to Kreeb Hunt and may not be copied, modified, or commercially exploited without permission, except where permitted by law.
Users retain any rights they hold in content they submit, subject to the limited permissions needed for the platform to operate as described in these Terms.
## 20. AVAILABILITY AND LIMITATION OF LIABILITY
We aim to keep Kreeb Hunt available and secure but do not guarantee uninterrupted access, error-free operation, or the continued availability of any listing or feature.
To the extent permitted by law, Kreeb Hunt is not responsible for independent representations, conduct, property conditions, title defects, workmanship, or contractual obligations of third parties merely because they use the platform.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law, including liability arising from fraud, deliberate misconduct, or any non-excludable consumer right.
Any other limitation of liability must be reasonable, clearly disclosed, and reviewed for enforceability under applicable Nigerian law.
21. INDEMNITY
To the extent permitted by law, a user may be responsible for losses and reasonable costs directly caused by that user’s unlawful conduct, fraud, infringement of third-party rights, or material breach of these Terms.
This clause does not impose an unlawful or unlimited indemnity on consumers and does not remove any non-excludable rights or remedies.
22. CHANGES TO THESE TERMS
Kreeb Hunt may update these Terms to reflect changes in its services, operations, or applicable law.
Material changes will be communicated through the platform or another appropriate channel. Where a change materially affects an existing transaction, we will apply the change in a manner consistent with the parties’ existing agreement and applicable law.
The version applicable to a transaction should be identifiable from the relevant booking, payment, or account record.
23. GOVERNING LAW
These Terms are governed by the laws of the Federal Republic of Nigeria, subject to any mandatory rules that apply to the relevant transaction and location.
Disputes may be referred to a competent Nigerian court or other appropriate dispute-resolution body. Nothing in these Terms removes a consumer’s statutory right to seek a remedy from a competent authority.
24. GENERAL PROVISIONS
If any provision of these Terms is found unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
A failure to enforce a provision on one occasion does not necessarily waive the right to enforce it later.
These Terms, together with the Privacy Policy, applicable checkout disclosures, and any separate signed agreement, govern the relevant use of Kreeb Hunt. Where documents conflict, the issue must be resolved in accordance with applicable law and the specific agreement governing the transaction.
25. CONTACT
For questions, complaints, or refund requests, contact:
KREEB HUNT Website: https://www.kreebhunt.com Email: admin@kreebhunt.com Address: 456 Efab Estate Road, Lifecamp, Abuja, Nigeria CAC Registration Number: RC 9842569
Please include your account email and transaction reference where relevant, but do not send passwords or full payment-card details by email.